VoIP

Cost-Cutters Turn to VoIP Technology

Here's an excellent example of how technology - in this case VoIP - is helping companies through the tough economic times.

CIO writer Gunjan Trivedi , in an article for NetworkWorld, wrote about how companies like Oracle Financial Services Software (OFSS) have reduced their telecommunication's costs by up to 80% by harnessing virtualization and VoIP.

Here are a few noteworthy excerpts:

  • The communications infrastructure situation at OFSS had grown pretty gloomy. The organization had a conventional infrastructure to meet its communication and data networking requirements. With about 14,000 employees spread across multiple locations around the globe, the cost of communicating between various offices increased in material and frequency.
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Skype, the Taliban and a Lesson in PR

Here's one endorsement Skype probably could have done without: the Taliban's.

It's been reported that Taliban operatives are using their VoIP software to communicate and "evade detection" on the battlefield in Afghanistan. The Evening Standard, among other news sites, covered this story recently.

From Skype's perspective, this could be considered among the worst of all possible PR crisiseseses. But from where I sit, it's not all bad publicity. Allow me to explain. Within the ES article, an anonymous security source had this to say:

"The trouble with this technology is that it is easily available but devilishly hard to crack. The technology can now be accessed on mobile internet devices and the country’s mobile phone network is expanding rapidly."

I think Skype may have just found its new marketing pitch: "Easily available and devilishly hard to crack!" See, I'm always looking on the bright side.

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The Future of VoIP

Written by Mike Brown   

Is VoIP the way forward? Is the landline about to go the way of the telegraph or slide rule? That's what Zack Whittaker over at ZDNet.com asked the blogosphere recently. In his popular iGeneration blog, he writes: "With all the technology we hold today; unified communications, interoperability amongst technologies, protocols spreading and sharing rules, an ever expanding phone and networked systems - are we really heading towards a VoIP only world?"

Sure seems like it Zach. Recent data from the IT marketplace shows the hourly rate VoIP-related service work to be roughly double that of traditional IT categories. Simply put, this means that the demand for VoIP-related work is greatly exceeding the supply of expertise, as reflected in the unusually high hourly rates. So as VoIP becomes a more attractive option for businesses, we can expect these rates to continue upward in the short-term, and level off (comparatively) over the long haul, as more technicians become VoIP savvy. In any event, the steady increase in VoIP work indicates the technology is no mere fad, but perhaps this doesn't signify the end of the traditional landline (just yet).
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